What does CityMail do?
CityMail delivers mail and packages to approximately 6 million individuals and businesses in Sweden. With our bikes and emissions-free vehicles, we have a low impact on the environment.
Our vision “Improve society with efficient deliveries” serves as a guiding star for us. Our business specializes in efficient delivery of mail and packages with innovative sorting systems and routes with short last mile and high density.
Mail and packages are co-distributed in the same logistics network, which provides a superior climate efficiency. More than half of our last mile deliveries are completely emission-free, in urban centers, where it is most sensitive, more than 95% of our deliveries are completely emission-free and noise-free. In Stockholm City, CityMail is 100% emissions-free.
Here we are
We cover 67% of Sweden’s disposable income & reach approximately 6 million consumers with our mail and package services.
Our local CityMail offices are strategically located where we are, so we can deliver packages directly to you or to parcel lockers and agents in your neighborhood.
CityMail was founded in the early 90s in a basement in Östermalm to challenge what was then a postal monopoly which made it unreasonably expensive to send mail.
Ever since then, we have been driven to find smarter, more efficient and more sustainable ways to deliver mail and packages.
Today CityMail is owned by a German private equity firm.
Press & news
Here you can read the latest news about CityMail
We are committed to doing what is right and maintaining the trust of our employees, partners, and the public in our organization and our operations.
Therefore, we want to do everything we can to detect and prevent any potential misconduct in our operations as early as possible. For the same reason, we have a special whistleblowing service where you can report suspicions of serious misconduct.
Each year, we report on our sustainability efforts and gather it in a document that you can download
Each year, we report statistics on our recipients and customer inquiries that you can download