About Home delivery

CityMail offers package delivery all the way to your customers’ homes. We deliver during daytime hours between 9.00 – 16.00 and both you and your customer can track the delivery in our tracking system. When the delivery is completed, your customer will be notified in real-time and with a photo receipt if the package is left outside the door.

Through our API, you can inform the customer during checkout on which day the package will be delivered. We have two different speeds for the “Home delivery daytime” service, a fast one and a climate-friendly slower one where the packages are co-delivered with other mail and packages. It is possible for your customer to adjust their delivery even after the purchase is completed.

Smooth all the way home, just like a home delivery should be!

Flexible Delivery

Are you also convinced that the consumer choose between difference e-commerce stores based on the delivery options offered? We believe that the majority of customers want to choose when and where their product should be delivered, and that the majority prefer close to home deliveries. With CityMail, you can reach about 6 million households in an environmentally conscious manner.

With our climate-smart, close to home deliveries with the lowest environmental impact at the best market price, we can help your business grow.

Close to you and your customer

Flexible delivery/return for the consumer through the option to pick up/leave packages at our local offices. As a customer of ours, you can of course also leave your packages at your local CityMail office.

Dedicated customer team

As a customer of CityMail, you have access to a dedicated customer team with salespeople, logistics, production and customer service. Easy, clear, and flexible for you as a customer.

Service for your customers

If your customers have questions about their deliveries, CityMail “Mottagarservice” is open 08:30 – 17:00. They handle all questions to make your customers as satisfied as possible.

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Related services

Read more about the terms for Home Delivery